Altigen MAXCS 7.0 Update 1 New Features Guide Bedienungsanleitung

New Features Guide MAXCS 7.0 Update 1 May 20, 2014

MaxCS 7.0 Update 1 New Features Guide Page 10 of 26 3. Once you check that checkbox, the Password field above it becomes active. Enter a passwor

MaxCS 7.0 Update 1 New Features Guide Page 11 of 26 E911 Assignment Field Description Status The current state of this IP phone. You can filter t

MaxCS 7.0 Update 1 New Features Guide Page 12 of 26 Figure 6: The License Information page Figure 7: The Client SEAT License Management page Fo

MaxCS 7.0 Update 1 New Features Guide Page 13 of 26 AltiReport Enhancements AltiReport uses an email server to send scheduled reports. In MaxCS 7

MaxCS 7.0 Update 1 New Features Guide Page 14 of 26 In order to support Microsoft Outlook 2013, MaxOutlook uses an updated 3rd party Outlook integ

MaxCS 7.0 Update 1 New Features Guide Page 15 of 26 Minimize Application Behavior When users minimize MaxCommunicator, MaxAgent, and MaxSupervisor

MaxCS 7.0 Update 1 New Features Guide Page 16 of 26 Figure 12: MaxCommunicator display option for voicemail: show server time or local time MaxAg

MaxCS 7.0 Update 1 New Features Guide Page 17 of 26 MaxSupervisor Voicemail Time Display To adjust the voicemail time zone display in MaxSuperviso

MaxCS 7.0 Update 1 New Features Guide Page 18 of 26 To easily move address between the lists, two buttons have been added. You can now move a SIP

MaxCS 7.0 Update 1 New Features Guide Page 19 of 26 Advanced Call Router Enhancements Note: Because this feature accesses an external database,

MaxCS 7.0 Update 1 New Features Guide Page 2 of 26 Contents Introduction ...

MaxCS 7.0 Update 1 New Features Guide Page 20 of 26 Figure 18: The Data Source panel showing the new Purpose options A new column, Purpose, is no

MaxCS 7.0 Update 1 New Features Guide Page 21 of 26 The following figure shows an example where calls come in with different IVR tags. ACR searche

MaxCS 7.0 Update 1 New Features Guide Page 22 of 26 In this scenario, the call router data source could be configured as shown in the following fi

MaxCS 7.0 Update 1 New Features Guide Page 23 of 26 Product Number Extension Priority Skill 5001 101 1 4 5002 102 3 5 5003 103 5 6 The call r

MaxCS 7.0 Update 1 New Features Guide Page 24 of 26 Product Number Destination 5001 1001 5002 1002 5003 1003 Here are the fields in the AgentTabl

MaxCS 7.0 Update 1 New Features Guide Page 25 of 26 The call router data source could be configured as following: Figure 22: ACR Example 3 config

MaxCS 7.0 Update 1 New Features Guide Page 26 of 26 AltiGen Technical Support AltiGen does not provide general configuration support for AudioCode

MaxCS 7.0 Update 1 New Features Guide Page 3 of 26 E-mail: [email protected] Web site: www.altigen.com All product and company names herein may be

MaxCS 7.0 Update 1 New Features Guide Page 4 of 26 Introduction This guide describes the enhancements that have been added in MaxCS Release 7.0 up

MaxCS 7.0 Update 1 New Features Guide Page 5 of 26 E911 Location ID information is associated with the IP phone itself, rather than being tied to

MaxCS 7.0 Update 1 New Features Guide Page 6 of 26 • Location ID 3 – Sunnyvale • Location ID 4 – Los Gatos Another organization may choose to cr

MaxCS 7.0 Update 1 New Features Guide Page 7 of 26 2. Administrators configure password protection, so that changing the E911 information for a p

MaxCS 7.0 Update 1 New Features Guide Page 8 of 26 Location-based E911 Field Description Enable Callback This setting determines the routing for

MaxCS 7.0 Update 1 New Features Guide Page 9 of 26 Figure 3: Add a new E911 Location entry 4. In the dialog box, complete each field and click O