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Inhaltsverzeichnis

Seite 1 - HPBX 6.5

MAX CommunicationServerHPBX 6.5Addendumto MAX Communication ServerAdministration Manual for ACM 6.5Update112/2009 4410-0001C

Seite 2

6 Addendum for HPBXBusiness Hours and HolidaysAll the business hours profiles and holiday profiles have their own tenant number, and they can be only

Seite 3

Addendum for HPBX 7When configuring the AA or Queue, each tenant can see only its own custom phrases.Configuring a Tenant in HPBX Configuring a tenan

Seite 4

8 Addendum for HPBXAdding a TenantTo add a tenant:1. On the System Configuration > Tenant tab, click the Add button.Figure 1. System Configuration,

Seite 5 - ACM 6.5 Administration Manual

Addendum for HPBX 9Adding an Extension and Assigning to a Tenant1. Select PBX > Extension Configuration > General tab. Figure 2. Extension Conf

Seite 6 - Licenses

10 Addendum for HPBXAssigning an Operator and a ManagerTo assign an operator and a manager:1. Select System Configuration > Tenants tab.2. Select a

Seite 7 - Addendum for HPBX 3

Addendum for HPBX 11Assigning Trunks to TenantsTo assign trunks to a tenant:1. Select PBX > Trunk Configuration to open the Trunk Configuration Ge

Seite 8

12 Addendum for HPBXNote: If a trunk is assigned to Tenant ID 0 in the Tenant Selection drop-down list, the trunk is accessible to all extensions, eve

Seite 9 - Auto Attendants

Addendum for HPBX 13Auto AttendantIn the HPBX version of MAXCS, the AA Select dialog box and Auto Attendant configuration window display a Tenant Nam

Seite 10 - In Call Routing

14 Addendum for HPBXLine Park ConfigurationIn the HPBX version of MAXCS, the Line Park configuration window displays a field for Tenant. When you add

Seite 11 - Configuring a Tenant in HPBX

Addendum for HPBX 15Paging Group ConfigurationIn the HPBX version of MAXCS, the Paging Group configuration window displays a Tenant field.When you ad

Seite 12 - Adding a Tenant

WARNING! Toll fraud is committed when individuals unlawfully gain access to customer telecommunication systems. This is a criminal offense. Currently

Seite 13 - Addendum for HPBX 9

16 Addendum for HPBXConfiguring DNIS Routing To add a DNIS number to a tenant:1. Select In Call Routing Configuration > DNIS tab.Figure 8. Adding a

Seite 14

Addendum for HPBX 17Configuring Caller ID RoutingTo add a caller ID number to a tenant:1. Select In Call Routing Configuration > Caller ID Routing

Seite 16 - 12 Addendum for HPBX

Addendum for HPBX 19Holiday Tab - System ConfigurationIn the HPBX version of MAXCS, the Holiday tab in the System Configuration window displays a Ten

Seite 17

20 Addendum for HPBXTenant-Based Music Source SupportEach tenant can have different music on hold. The music file format must be PCM (only the super t

Seite 18 - Line Park Configuration

Addendum for HPBX 21• ###<ext><pwd> - Log in to VM at another stationCheck tenant number when logging in to another extension• #34 - Dial

Seite 19 - Paging Group Configuration

22 Addendum for HPBXUnsupported Feature CodesThe following MAXCS ACM feature codes are not supported in MAXCS HPBX:• #35 - Virtual Login (station priv

Seite 20 - Configuring DNIS Routing

Index Addendum for HPBX 23IndexAadding a tenant 8AltiReport, and HPBX 22auto attendant, configuring 13Bboards supported 2Ccaller ID routing, configuri

Seite 22 - 18 Addendum for HPBX

Addendum for HPBX iContentsMAXCS HPBX Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1System Requirements . . . . . . . .

Seite 23

ii Addendum for HPBX

Seite 24 - Changed Feature Codes

Addendum for HPBX 1HPBX Addendum to MAXCS ACM 6.5 Administration ManualMAXCS HPBX OverviewMAXCS HPBX is an IP-hosted PBX for small organizations and

Seite 25 - Addendum for HPBX 21

2 Addendum for HPBXBoards SupportThe following types of board are supported in HPBX 6.5 Update1:• Triton T1/PRI Board (1.544 MHz) revision A3 or above

Seite 26

Addendum for HPBX 3

Seite 27

4 Addendum for HPBXTenant-based Configurations in HPBXIn HPBX 6.5, the following configurations are tenant-based:• Extensions• Manager extension• Oper

Seite 28 - Addendum for HPBX 24

Addendum for HPBX 5Each tenant has an operator extension, which handles only the calls to this tenant.A tenant can be added, modified, and deleted wi

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