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AltiAgent ActiveX Programmer’s Guide
This document provides instructions on configuring and using ActiveX controls with AltiAgent. API
reference information is also provided.
Contents
UsingAltiAgentActiveXControlObject ...........................................2
UnderstandingKeyFiles......................................................2
BasicProcedureofUsingAltiAgentActiveX......................................2
UsingAppWizardtoCreateaProject ............................................3
Inserting AltiCtrl into dialog . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
HandleAltiCtrlEvents........................................................3
AltiCtrl Methods. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
AltiAgent ActiveX Control API Reference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4
StartAltiCtrl................................................................4
AltiCtrl Event . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
CallNotify..................................................................4
AltiCtrlMethods...............................................................6
SetUserData................................................................6
GetUserData................................................................6
SetIVRData.................................................................7
GetIVRData................................................................8
SetURLData................................................................9
GetURLData................................................................9
SetCallerName.............................................................10
GetExtNumber.............................................................11
MakeCall .................................................................11
GetTrunkAccessCode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Related Documentation
AltiGen - AltiAgent Manual - information on installation and configuration of the AltiAgent
client system software.
02/2004
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Inhaltsverzeichnis

Seite 1 - Related Documentation

AltiAgent ActiveX Programmer’s GuideThis document provides instructions on configuring and using ActiveX controls with AltiAgent. APIreference informa

Seite 2 - Understanding Key Files

AltiClient ActiveX Programmer’s Guide 10VB Syntaxobject.GetURLData(SessionID)ParametersSessionID [In]: unique ID for a callReturn TypeString URL data

Seite 3 - AltiCtrl Methods

AltiClient ActiveX Programmer’s Guide 11VB ExampleDim data As StringData = "Tom";If (AltiCtrl1.SetCallerName(ulSessionID, data) = False) The

Seite 4 - AltiCtrl Event

AltiClient ActiveX Programmer’s Guide 121-Unknownerroroccurs2 - Disconnect AltiAgent999 - Exception occurredVC++ ExampleBOOL bstart= m_altictrl. MakeC

Seite 5 - Parameters

AltiClient ActiveX Programmer’s Guide 2Using AltiAgent ActiveX Control ObjectThe AltiAgent ActiveX Control Object is an ActiveX Object. It will work w

Seite 6

AltiClient ActiveX Programmer’s Guide 3Using AppWizard to Create a ProjectUse AppWizard to create a dialog based MFC project:1. Choose MFC AppWizard (

Seite 7 - SetIVRData

AltiClient ActiveX Programmer’s Guide 45. In the Add Member Variable dialog, create a member variable named m_altictrl.6. Click OK to add it to the cl

Seite 8 - GetIVRData

AltiClient ActiveX Programmer’s Guide 5ParametersRemarkCall status value:ulSessionIDuStatusszCallerIDszCallerNameszCallDNISpszDateTimepszDuration=Sess

Seite 9 - GetURLData

AltiClient ActiveX Programmer’s Guide 6AltiCtrl MethodsSetUserDataDescriptionSet user data for existing call. User data is used for AltiAgent to descr

Seite 10 - SetCallerName

AltiClient ActiveX Programmer’s Guide 7VB Syntaxobject.GetUserData(SessionID)ParametersSessionID - [In]: unique ID for a callReturn TypeString user da

Seite 11 - MakeCall

AltiClient ActiveX Programmer’s Guide 8VC++ ExampleCString data = _T("ivr data");m_altictrl. SetURLData (ulSessionID,data);VB ExampleDim dat

Seite 12 - GetTrunkAccessCode

AltiClient ActiveX Programmer’s Guide 9SetURLDataDescriptionSet URL data for existing call (used only in Web call). When a call comes to a Web site, i

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