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Page 1 of 7 SightMax Configuration for MaxCS Application Notes: SightMax Configuration For MAXCS Release 7.5 October 2014
Page 2 of 7 SightMax Configuration for MaxCS Contents System Requirements ...
Page 3 of 7 SightMax Configuration for MaxCS SightMax is a third-party Live Chat (Instant Messaging) platform provided by SmartMax Software.
Page 4 of 7 SightMax Configuration for MaxCS While MAXCS agents have two different states (Ready and Not Ready), SightMax operators have four:
Page 5 of 7 SightMax Configuration for MaxCS c. Switch to the Monitor List tab and add all agents that will be using SightMax Integration Serv
Page 6 of 7 SightMax Configuration for MaxCS 6 On the MaxCS tab, enter the following information: • The MaxCS Server address • The user nam
Page 7 of 7 SightMax Configuration for MaxCS In the future, if you need to unbind an agent and operator, select the pair and click Unbind. Not
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