Altigen AltiWeb Spezifikationen Seite 1

AltiWeb™Manual2/2008 4404-0001-5.2

AltiWeb Directory Files6 AltiWebFigure 5. Contactaltigen.htm page

AltiWebAltiWeb 73. The web caller enters the required information, then clicks the Submit button. The AltiWeb window (AltiwebNew.htm) appears.Figure

AltiWeb Directory Files8 AltiWeb5. If the call goes to an AltiAgent user, the Caller Data window shows the Form Data and URL history.Figure 7. Caller

AltiWebAltiWeb 9<input type="hidden" name="ServerIP" value="206.111.153.203">2. Set DialPad visibility.By default

AltiWeb Directory Files10 AltiWebFigure 8. Contact.htm page

AltiWebAltiWeb 113. The web caller enters the required information, then clicks the Submit button. The AltiWeb window (AltiwebNew.htm) appears.Figure

AltiWeb Directory Files12 AltiWeb5. The caller selects Sales, and the Customer ID window (customerid.htm) appears.Figure 10. Customer ID window6. Once

AltiWebAltiWeb 138. If the call goes to an AltiAgent user, the Caller Data window shows Form data, IVR data, and URL history.Figure 12. Caller Data w

AltiWeb Directory Files14 AltiWeb<input type="hidden" name="ServerIP" value="206.111.153.203">2. Set DialPad visib

AltiWebAltiWeb 15Web URL Push/Web SharingAn AltiAgent can push a URL or share a web page to a customer who makes a web call. For web sharing, an agen

WARNING!Toll fraud is committed when individuals unlawfully gain access to customer telecommunication systems. This is a criminal offense. Currently,

Uninstalling AltiWeb16 AltiWebUninstalling AltiWeb1. In the Windows Control Panel, select Add/Remove Programs.2. Choose AltiWeb 5.2 and click the Add/

AltiWebAltiWeb 173. Set it for Daily at 8:00 PMFigure 14. Norton AntiVius Realtime Protection windowTo receive updates on the fly, click the File men

AltiWeb Security18 AltiWebSchedule Daily Full Scan on all drives1. Choose Edit menu and New Scheduled Scan.2. Edit the job name, ex, Daily Full Scan.

AltiWeb iContentsNew in Previous Release, 5.1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1System Requirements . . . . . . . . . . . .

AltiWeb ii

AltiWebAltiWeb 1AltiWebAltiWare Contact Center (ACC) 5.2 and AltiWare Contact Manager (ACM) 5.2 integrate VoIP, Auto Attendant, and Microsoft Interne

AltiWeb Components2 AltiWebAltiWeb Components Figure 1. AltiWeb Component OverviewInstalling AltiWebMake sure AltiWare ACC/ACM Release 5.2 has been in

AltiWebAltiWeb 35. Verify the physical location of the AltiWeb directory by right-clicking “Web Call,” on the Virtual Directory tab of the Properties

AltiWeb Directory Files4 AltiWebAltiWeb Directory FilesThe following are some of the AltiWeb directory files needed to run the AltiWeb application.• C

AltiWebAltiWeb 5<script language="JavaScript" src="Webcall.js"></script><script language="JavaScript">