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- LESEZEICHEN
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MaxCommunicator Manual iii
Contents
Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .vii
C
HAPTER 1
About MaxCommunicator . . . . . . . . . . . . . . . . . . . . . . . . . . . .1
New in Release 6.0 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
New in Release 6.0, Update 1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Microsoft Outlook and Outlook Express Support . . . . . . . . . . . . . . 3
ACT!/GoldMine® Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Licensing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
CHAPTER 2
Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5
Pre-Installation Checklist . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Installing MaxCommunicator on a Client System . . . . . . . . . . . . . . 5
Uninstalling MaxCommunicator . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Automatic Upgrade . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Downgrade Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
CHAPTER 3
Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9
Logging In . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Version Mismatch Dialog Box. . . . . . . . . . . . . . . . . . . . . . . . . . 10
Logging In Remotely . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
IP Extensions Using IPTalk . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
When Connection Is Broken . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Overview of the Main Window . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Click a Number to Make a Call . . . . . . . . . . . . . . . . . . . . . . . . . 12
Status Bar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Toolbar Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Call Information Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
- MaxCommunicator™ 1
- WARNING! 2
- TRADEMARKS 2
- Contents 3
- CHAPTER 4 4
- CHAPTER 5 5
- Warranty 7
- Effect of State Law 8
- Sales Outside the U.S.A 8
- About MaxCommunicator 9
- 2 MaxCommunicator Manual 10
- ACT!/GoldMine® Support 11
- Licensing 12
- Installation 13
- Uninstalling MaxCommunicator 14
- Automatic Upgrade 14
- Downgrade Procedure 14
- 2. Reboot your system 15
- AltiConsole and CDR Search) 15
- 8 MaxCommunicator Manual 16
- Getting Started 17
- Version Mismatch Dialog Box 18
- Logging In Remotely 18
- When Connection Is Broken 19
- Overview of the Main Window 20
- Click a Number to Make a Call 21
- Status Bar 21
- Toolbar Buttons 21
- Call Information Panel 22
- Tabbed Pages 23
- Activity Greetings 24
- MaxCommunicator Manual 17 25
- Shrinking MaxCommunicator 26
- Customizing the Display 27
- 20 MaxCommunicator Manual 28
- MaxCommunicator Manual 21 29
- 22 MaxCommunicator Manual 30
- Dragging and docking tabs 30
- MaxCommunicator Manual 23 31
- 24 MaxCommunicator Manual 32
- Handling Calls with 33
- MaxCommunicator 33
- Dialing Out 34
- Dialing Speed Dial Numbers 35
- Placing Calls on Hold 36
- Using Call Waiting 37
- Transferring Calls 37
- Transferring to Voice Mail 38
- Conference Calls 39
- 32 MaxCommunicator Manual 40
- MeetMe Conference 41
- 34 MaxCommunicator Manual 42
- Creating a Meeting 43
- One Time Only Meeting 45
- Weekly Meeting 46
- Monthly Meeting 47
- 40 MaxCommunicator Manual 48
- Recording Calls 50
- Using Account Codes 51
- Using Voice Mail 52
- Dealing with Voice Mail 53
- Deleting Messages 54
- Returning a Call 54
- Attaching a Note 54
- Forwarding Voice Mail 55
- 48 MaxCommunicator Manual 56
- Viewing the Call History 57
- 50 MaxCommunicator Manual 58
- Using the Contacts Tab 59
- 52 MaxCommunicator Manual 60
- Configuring Your 61
- General Information 62
- Call Handling 63
- Do Not Disturb 64
- Call Waiting Options 64
- One Number Access (ONA) 65
- Setting Up One Number Access 66
- Using a Password 67
- Message Notification 68
- MaxCommunicator Manual 61 69
- 62 MaxCommunicator Manual 70
- Call Alert Options 71
- Voice Mail Play Options 72
- CRM Integration 72
- MaxCommunicator Manual 65 73
- Tab Layout 74
- Theme Selection 74
- Configuration 75
- 68 MaxCommunicator Manual 76
- 70 MaxCommunicator Manual 78
- Errors and Troubleshooting 79
- Location 80
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