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2 AltiClient Manual

•32MBRAM

• SVGA monitor (800 x 600) with 256 color display, or better

• Keyboard and Mouse

• AltiWare OE/AltiContact Manager 4.6 running on a server accessible

to this client.

Session Licensing and License Upgrade

Procedures

AltiAgent Session License

The AltiAgent Session license enables a per concurrent session of

AltiAgent. It includes a Desktop Connect/SDK client license. Up to 150

concurrent AltiAgent sessions are supported.

AltiSupervisor Session License

The AltiSupervisor Session license enables a per concurrent session of

AltiSupervisor. It includes a Desktop Connect/SDK client license. Up to 20

concurrent AltiSupervisor sessions are supported.

Upgrading Licenses

To increase the number of simultaneous AltiAgent and/or AltiSupervisor

sessions, refer to the license activation and registration procedures in

Chapter 2 - Software Installation of the AltiWare OE System Installation

and Administration Manual or AltiContact Manager Administration

Manual.

You can verify the licenses when you run AltiAdmin/ACM Admin by

selecting About AltiWare…/About ACM Admin... on the Help menu,

then clicking the License Information button to view a window that

displays licenses and session information.

Installation and Setup

Pre-Installation Checklist

Before installing AltiClient, please review the following checklist:

1 2 ... 7 8 9 10 11 12 13 14 15 16 17 ... 76 77

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