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Using CDR Search

CDR Manual 21

Using CDR Search

• Exact—retrieves records that exactly match the field value entered

• Like—retrieves records that begin with the field value

entered

• Pat—retrieves

records that contain the field value in any part of the

DNIS/Project/Acct Code digits.

5. Select to Sort by

• Date/Time—s

orts day-by-day (or hour-by-hour if you select Today

as the time range for the search).

• Extension—s

orts by extension.

• Trunk—sorts by trunk.

• N/A—search

without sorting, retrieves total number of records.

Note: For faster searchin

g, using N/A to sort records is

recommended.

(For example, when you search for Connected Call

s, the time range

as “Today,” and sorting by N/A, CDR will retrieve the total number

of connected calls for “today.”

Note: If the time range

for

the search is less than 1 day, and Date/Time is

selected for Sort by, CDR will list records hourly. If time range for

the search is longer than 1 day, and Date/Time is selected for Sort

by, CDR will list records daily.

6. Click Search. Du

rin

g the search, a progress window opens.

To cancel the search, click Cancel.

7. Search results appear in the Summary w

indow. Refer to “Search

Results” for details on working with search results.

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