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26 MaxSupervisor Manual

Saving and Printing Statistics

To save agent or group statistics to a CSV (comma-separated values) file,

click the Export button at the bottom of the tab and then specify a

directory and file name. To print the data, click the Print button . If

you are printing group statistics, the tabular data and the graph both print

out.

Important: Workgroup statistics are reset every night at midnight. If you

do not export or print records before the reset, you cannot

recover the data.

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