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MaxCommunicator Manual 19

Getting Started

• Sort columns in ascending or descending order by clicking the

column heading. An ascending (first to last) or descending (last to

first) arrow appears. Click the column heading again to sort in the

reverse order. If you click a column heading, and all the data in that

column is the same, MaxCommunicator keeps the sort order of the

previously clicked column.

• Add, remove, and rearrange the toolbar buttons in

MaxCommunicator by right-clicking in the button area and choosing

Customize Toolbar Buttons. The

Toolbar Customization dialog box opens:

Moving the Record column to the right

Ascending order Descending order

1 2 ... 20 21 22 23 24 25 26 27 28 29 30 ... 78 79

MaxCommunicator™ 1
WARNING! 2
TRADEMARKS 2
Contents 3
CHAPTER 4 4
CHAPTER 5 5
About MaxCommunicator 7
ACT!/GoldMine® Support 8
Licensing 8
Installation 9
Uninstalling MaxCommunicator 10
Automatic Upgrade 10
Downgrade Procedure 11
6 MaxCommunicator Manual 12
Getting Started 13
Version Mismatch Dialog Box 14
Logging In Remotely 14
When Connection Is Broken 15
Overview of the Main Window 16
Click a Number to Make a Call 17
Status Bar 17
Toolbar Buttons 17
Call Information Panel 18
Tabbed Pages 19
Activity Greetings 20
MaxCommunicator Manual 15 21
Shrinking MaxCommunicator 22
Customizing the Display 23
18 MaxCommunicator Manual 24
MaxCommunicator Manual 19 25
20 MaxCommunicator Manual 26
Dragging and docking tabs 26
MaxCommunicator Manual 21 27
22 MaxCommunicator Manual 28
Handling Calls with 29
MaxCommunicator 29
Dialing Out 30
Dialing Speed Dial Numbers 31
Placing Calls on Hold 32
Using Call Waiting 33
Transferring Calls 33
Transferring to Voice Mail 34
Conference Calls 35
30 MaxCommunicator Manual 36
Canceling Conference Calls 37
MeetMe Conference 38
Creating a Meeting 39
One Time Only Meeting 41
Weekly Meeting 42
Monthly Meeting 43
38 MaxCommunicator Manual 44
MaxCommunicator Manual 39 45
Mute UnMute 45
Drop from 45
Conference 45
Change Host 45
Recording Calls 46
Using Account Codes 47
Using Voice Mail 48
Dealing with Voice Mail 49
Deleting Messages 50
Returning a Call 50
Attaching a Note 50
Forwarding Voice Mail 51
46 MaxCommunicator Manual 52
Viewing the Call History 53
48 MaxCommunicator Manual 54
Using the Contacts Tab 55
50 MaxCommunicator Manual 56
Configuring Your 57
General Information 58
Call Handling 59
Do Not Disturb 60
Call Waiting Options 60
One Number Access (ONA) 61
Setting Up One Number Access 62
Using a Password 63
Message Notification 64
MaxCommunicator Manual 59 65
60 MaxCommunicator Manual 66
Call Alert Options 67
Voice Mail Play Options 68
CRM Integration 68
MaxCommunicator Manual 63 69
Tab Layout 70
Theme Selection 70
Configuration 71
66 MaxCommunicator Manual 72
68 MaxCommunicator Manual 74
Errors and Troubleshooting 75
Location 76

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