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MaxCommunicator Manual 53

Configuration

Note: The call being transferred must originate from an AltiGen PBX

system running AltiWare ACC/ACM 5.0 or later, or MAXCS

ACC/ACM 6.0 or later.

• Disable Auto Format—If the MAX Communication Server’s country

code is US/Canada, MaxCommunicator automatically adds the long

distance/international dialing prefix (corresponding to the server’s

country code) when returning a call from voice mail or when making

a call from the History tab. If this is not appropriate for your setup,

check Disable Auto Format.

Call Handling

Click the Call Handling tab in the Config window to configure incoming

call handling for your extension.

Forwarding All Calls

When you configure your MaxCommunicator to forward all calls, the

information is displayed in the status bar, for example if you choose to

forward all calls to an auto attendant, is displayed in the status bar.

If you want to forward calls to an external number, select a trunk access

code in the drop-down list, then begin with the outside trunk or route access

digit and any long distance prefix digits such as 1 and area code.

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