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MaxCommunicator Manual 1
Overview
C
HAPTER
1
About MaxCommunicator
MaxCommunicator is call management software for the general desktop
PC user. It runs with the MAX Communication Server ACC or ACM
system. MaxCommunicator users can access, configure, and perform
several of the system’s PBX functions directly from the desktop, including
call handling, call forwarding, voice messaging, extension monitoring,
conferencing, and One Number Access.
In addition, MaxCommunicator integrates with Microsoft Outlook and
Outlook Express, ACT! , and GoldMine® for caller screen pops and dialing
out from these applications.
New in Release 6.5
The following features are new in Release 6.5:
LinePark tab—If an extension is configured as a member of a line park
group in MaxAdmin, the extension user can see and pick up a parked
call from that group in the new LinePark tab of MaxCommunicator.
The user can also park a call from MaxCommunicator.
The station conference bridge is released when the number of
conference participants is reduced to two. The call can then be
transferred, parked, or tagged with an account code, and another party
with privilege can monitor, barge in, listen to, or coach the call.
IPTalk configuration enhanced to use IEEE 802.1p
Microsoft Outlook and Outlook Express
Support
MaxCommunicator 6.5 supports Microsoft Outlook 2003 and 2007, and
Outlook Express 5.0, allowing you to obtain phone numbers to dial from a
Microsoft Contact list. MaxCommunicator also lets you see the incoming
calls that have a matching record in the Contact list.
You must set up the Outlook Contacts list prior to using this feature.
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