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AltiWeb 4.0

10 Center 4.0 User Guide

Scenario 2—Caller Data from Auto Attendant

The following scenario, based on contact.htm, exemplifies a customized

implementation of AltiWeb.

1. A web caller browses the company web site and has a question

regarding some product information.

2. The web caller clicks the "contact us" link on the web page. The

Customer Information page (contact.htm) opens.

Figure 8. Contact.htm page

AtliWeb 40.fm Page 10 Thursday, September 7, 2000 12:08 AM

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