
Internal Document:
MaxCommunicator Quick Reference Guide
©2010, 2013 Lagniappe Pharmacy Services • All rights reserved.
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Selecting from Menu - When a call is on hold, add it to the conference by right clicking the call and
selecting Join to Conference.
Note: To conference incoming calls, Single Call Waiting, Multiple Call Waiting or Live Call
Handling must be checked in the MaxCommunicator Configuration window, Extension > Call
Handling screen.
Canceling Conference Calls
1. Select No in the conference confirmation dialog box.
2. Close the conference confirmation dialog box.
3. Select Flash.
4. Right click the call and select Drop From Conference.
5. After canceling you should be reconnected automatically to the initial call. If not and you want to
reconnect to the first call, click the call’s Hold Pending state cell.
Note: The conference host is the user who initiates the conference call, and only the conference host
can drop a call from conference. If the conference host hangs up, others in the conference call
cannot drop a call from the conference.
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