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Internal Document:

MaxCommunicator Quick Reference Guide

Page 5

3. You will hear the dial tone.

4. Click Hold in the call’s State cell to release the hold and reconnect the call.

5. When you are ready to reconnect to the call on hold, click Hold in the State cell of the call. The

call goes to the connected state.

Note: When a call is put on hold automatically by the system (to queue), the system will ring you

after two minutes if the call is still on hold.

Call Waiting

To answer an incoming call during an active call:

1. To answer the second call, select Ringing in the new call’s State cell.

2. The call to which you were connected goes to Hold.

3. The first call goes to Hold.

4. To reconnect to the call on hold, click Hold in the State cell of the call.

Transferring Calls

Supervised/Blind Transfers to a Receiving Caller:

1. MaxCommunicator allows for supervised transfer, during in which you confirm the transfer with

the receiving number, and blind transfer.

2. Transfer calls in the following ways:

3. Dragging - Drag and drop the call, while it’s ringing or connected, onto the target number on the

Directory, Speed Dial, Contacts or Monitor tabbed pages.

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Altigen MaxCommunicator Bedienungsanleitung Seite 7