Altigen MaxReports Bedienungsanleitung PDF herunterladen (Seite 101)

MaxACD Administrator Manual 91

HAPTER

Component Configuration

This section shows how to configure MaxACD for Lync components:

• Virtual component SIPSP; see “Configuring Virtual Component SIPSP” on page 91

• HMCP components; see “Configuring Virtual Component HMCP” on page 92

Configuring Virtual Component SIPSP

A VoIP connection typically consists of two parts:

• Signal Channel—responsible for setting up and tearing down a call using protocol.

For example, SIP protocol is used in MaxACD to build a signal channel between the

server and the IP phone.

• Media Path—responsible for encoding, transmitting, and decoding voice for both

parties. For example, when an IP phone user makes a call to an outside number, the

voice will be encoded at the IP phone, transmitted to the system via the IP network,

decoded by the VoIP codec, and passed to a trunk port so that the external party will

hear the voice.

The purpose of virtual component SIPSP is to build signal channels for different

connection types, IP extensions, SIP Tie Trunks, and SIP Trunking from ITSP. Each

channel will have its channel ID. When an IP phone registers to the system, a channel

ID will be assigned to the IP extension. However, these channels are only responsible

for processing protocol and call control signals. They require a media path from a VoIP

component or from the IP phone to establish a voice steam so that both sides can hear.

Notes:

• Make sure you have enough IP resources from HMCP media server.

• The more signal channels, the more system memory and CPU power required.

Proper planning is essential.

• Changing the number of signal channels requires that you stop and restart the

switching and gateway services.

• SIP Trunking Channel requires a license to activate.

To open the configuration dialog box,

1. Double-click a SIPSP component in Components view.

2. Click the Component Configuration button

1 2 ... 96 97 98 99 100 101 102 103 104 105 106 ... 260 261

Keine Kommentare

Altigen MaxReports Bedienungsanleitung Seite 101