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AltiGen Custom Phrase Manager

MaxACD Administrator Manual 241

Figure 23-16. New Phrase dialog box

3. Enter a name for the phrase.

4. Click St

art Recording.

5. After you finish recording, press # on the phone and follow the instructions

you hear.

Also click OK in the dialog box onscreen when done.

Playing a Phrase

To play a phrase,

1. Select the extension you will be using to listen to the phrase.

2. Click the Play

button. The extension will ring.

3. Answer the ring, and a voice announces the

phrase before playing it.

Figure 23-17. Playing a Phrase dialog box

4. After you finish listening, hang up the phone and click OK in the AltiGen Custom

Phrase Manager.

Editing a Phrase Name or Description

To edit the name of a phrase or its description,

1. Select the phrase you want to edit.

2. Click Edit.

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